Hello, What\'s the difference between FaceFx and FaceFx 360 devices? Thank you.

The FaceFx and the FaceFX 360 produce the same anti-aging results; both aim to reduce the look of wrinkled skin for a healthy overall glow. Both devices are intended for use on the face around the eyes, chin, neck, and other problem areas.The FaceFX reaches a max temperature of 41 degrees Celsius and the FaceFX 360 reaches a max temperature of 42 degrees Celsius.

Should I use the slider gel with the fix 360?

FaceFX can be used on bare skin, but some of our users report a tugging feeling during use, so we created the Silk'n Serum for use especially with the FaceFX.

How is the Titan different than the FaceFX 360?

The Titan and the FaceFX 360 produce similar anti-aging results; both aim to reduce the look of wrinkled skin for a healthy overall glow. Both devices are intended for use on the face around the eyes, chin, neck, and other problem areas.The FaceFX 360 combines dual technology to achieve results; IR heating to smooth skin's texture and pore appearance, with the Fractional Red lights penetrating deeper into the skin to address wrinkles, discolored spots, and overall skin tone. Titan uses these two energies with a 3rd energy source called "Bipolar RF (radio-frequency)" in order to do everything the FaceFX 360 does as well as lift and firm the skin, strengthening the deeper layers of the skin as an additional aid in reducing fine lines and more profound wrinkles. We generally recommend the FaceFX 360 for our customers looking to treat fine lines, or improve their overall skin texture, while the Titan is generally recommended to treat deeper lines and firming of the skin. The Titan comes with a bottle of our Silk'n Slider Gel, which protects your skin from overheating and reddening, and acts as a conductor for the warmth during treatments, and the gel must be used for every session. The FaceFX 360 can be used on bare skin.

What is the major difference between the titan and facefx?

The Titan and the FaceFX produce similar anti-aging results; both aim to reduce the look of wrinkled skin for a healthy overall glow. Both devices are intended for use on the face around the eyes, chin, neck, and other problem areas.The FaceFX combines dual technology to achieve results; IR heating to smooth skin's texture and pore appearance, with the Fractional Red lights penetrating deeper into the skin to address wrinkles, discolored spots, and overall skin tone. Titan uses these two energies with a 3rd energy source called "Bipolar RF (radio-frequency)" in order to do everything the FaceFX does as well as lift and firm the skin, strengthening the deeper layers of the skin as an additional aid in reducing fine lines and more profound wrinkles. We generally recommend the FaceFX for our customers looking to treat fine lines, or improve their overall skin texture, while the Titan is generally recommended to treat deeper lines and firming of the skin. The Titan comes with a bottle of our Silk'n Slider Gel, which protects your skin from overheating and reddening, and acts as a conductor for the warmth during treatments, and the gel must be used for every session. The FaceFX can be used on bare skin.

Is the FaceFX 360 safe for use with fillers? I see that the Titan shouldn\'t be used near areas that have had fillers.

Use of Silk'n FaceFX with Botox is safe a few weeks after getting this treatment. Fillers is safe a few weeks after getting this treatment but be sure to always keep the device 1" (inch) away from the area of the location of the fillers. We recommend you speak with your cosmetic practitioner before using any of our devices. Depending on the level or grade of your treatment, he/she will be able to best advise you on the adequate wait time before doing a home treatment.

Is this model (fx360) stronger then the original FX and is this the improved version?

The FaceFx and the FaceFX 360 produce the same anti-aging results; both aim to reduce the look of wrinkled skin for a healthy overall glow. Both devices are intended for use on the face around the eyes, chin, neck, and other problem areas. The FaceFX reaches a max temperature of 41 degrees Celsius and the FaceFX 360 reaches a max temperature of 42 degrees Celsius.

I have an implantable heart device. Does this device use microcurrent. Is it safe to use with heart devices?

The FaceFX and FaceFX 360 combines dual technology to achieve results; IR heating to smooth skin's texture and pore appearance, with the Fractional Red lights penetrating deeper into the skin to address wrinkles, discolored spots, and overall skin tone. There is no mention of using the FaceFX 360 with a pacemaker or other implant in the User Manual. It should be safe for you to use it, but if you have any further concerns, we would recommend that you speak to your doctor directly.

What different between Silk'n FaceFX 360 Anti-Aging Rejuvenation Device & silk’n titan

The FaceFX 360 combines dual technology to achieve results: IR heat to smooth skin's texture and pore appearance and Red light therapy that  penetrates into the skin to address wrinkles, discolored spots, and overall skin tone.
Titan also uses these two energies as well as an added 3rd energy called "Bipolar RF (radio-frequency)" which helps to lift and firm the skin and  strengthen the deeper layers of the dermis.

While the FaceFX 360 can be used on clean dry skin, the Titan comes with a bottle of our Silk'n Slider Gel, which acts as a conductor for the RF energy so must be used for every session.

Is this safe over the throat area? I can't find any studies saying that it will harm that area if it doesn't penetrate past the skin layers.

I see you have 2 devices here. Which one is best for sensitive skin and besides reducing wrinkles, does it also tighten sagging facial skin?

I used my FaceFX360 for the first time last night. It burned my skin and I also have a dump. Looks really bad. I followed the directions. Do you know why this happened and what I do to fix this problem. Does this happen often? I was so looking forward to using this device.

Can you use Silk-in Infinity with the Titan and FaceFx 360?

The Silk'n Infinity, Titan and FaceFX 360 all use different technologies so we do recommend using them either on different ends of the day or alternate days, to ensure your skin does not become too sensitive.

I use Retin A, can I still make use of this device?

Low dosage Retin A which is usually over-the-counter, should be fine to use with the FaceFX 360. If it is prescription, please check with your pharmacist or physician. The FaceFX 360 uses infrared heat and red light therapy to stimulate collagen - they will advise whether your Retin A may make you light or heat sensitive.

At what age does one need to start using this device? Can this also be used while having at home microdermabrasion treatments? Thank you.

The collagen in our skin can start to break down from the mid to late 20s. It's never too late to start with preventative maintenance! The FaceFX 360 can certainly be used in conjunction with a home microdermabrasion treatment like Silk'n ReVit or the ReVit Prestige! Exfoliating the skin is important to keep the outer skin healthy and the FX 360  will work on your healthy glow from the inside. If you have sensitive skin, use the devices on opposite ends of the day or alternate days.

Can I use this on the chin acne?

The FaceFX 360 is an anti-aging device that helps diminish fine lines and wrinkles. Some people have reported the treatment has helped with acne however it should not be used on active acne or skin conditions.

Can I use this device more than 3 times per week? Can it be used daily??? Does more use give faster results?

Hello Sherrie, The instructions in your User Manual are to use your FaceFx360, 3 times a week (or every other day) for the first month, before reducing treatments to once a week. These instructions, however, are more guidelines for use, and you can use the device more or less than what is recommended. Keep in mind that if you do not use it enough, it will take a long time to see results, and if you are using the machine too much or too often, there is a possibility irritation may occur depending on your skin sensitivity. If this happens, please reduce the frequency and duration of the treatments.

I can see the light when moving around my eyes, is this harmful to the eyes?

Hello Coleen, The FaceFX 360 has been approved by the FDA and Health Canada for use without eye protection. It is completely safe to use without safety goggles/glasses and your machine is fitted with an added safety feature that does not allow to light up in mid-air. It is not recommended to treat on the orbital section of the eyelid. If you find the light too bright, close your eyes while treating close to the eye area.

Can serum be used with facefx 360

The FaceFX 360 should be used on clean, dry skin however if you find the treatment tugs due to dry skin type, you can use a light, clear oil-based serum. You should only apply a thin layer that absorbs immediately in to the skin; anything too thick may clog up the holes on the device. 
Apply the FaceFX 360 device lightly on the skin to also alleviate any tugging. After your treatment, you can apply any of your creams or moisturizers to absorb nicely in to the skin.

Hello I noticed red little spots after using it. Usually on my upper cheeks. And it doesn’t go away after 24 hrs. I’m using this device to treat discoloration not adding more. What am I doing wrong?

If you have a history of Melasma, the heat and light may cause you to be more sensitive and bring out pigment.  We usually recommend speaking with your Dermatologist regarding using the FaceFX 360.  If you used it in a small inconspicuous area to test and you got a reaction we would recommend not using the device. 

What frequency is this device using?