Motion Premium

FAQ

• What is Silk’n Motion Premium?

  Silk’n Motion Premium is a light-based hair removal device. It reduces unwanted hair on the body and face permanently with HPL™ (Home Pulsed Light) technology. This technology is the home version of IPL (Intense Pulsed Light) used in beauty salons.

• How does IPL technology work?

  Light energy is selectively absorbed in the hair shaft and transformed into heat. This disables hair growing cells in the hair follicle. The surrounding tissue remains at normal temperature. The procedure is safe for your skin. After each treatment, hair growth is reduced.

• Is Motion Premium suitable for everyone?

  Silk’n Motion Premium is suitable for both women and men. For good results and for your own safety, it is important to understand if your hair and skin color are suitable for treatment with this device. Please view the Hair and Skin Color chart on our website. You can also find this chart on the device packaging. This device is not designed for everyone's condition, therefore please read the contraindications in the user manual in their entirety before starting treatments.

• On which areas of the body can Silk'n Motion Premium be used?

  In general, the Silk'n Motion Premium can be used on the body and face, except for the eye area, nipples, and genitals. For all exceptions to the rule due to skin conditions and/or diseases, please read the manual carefully (can be found online and in the package of the product).

• Is the Silk'n Motion Premium safe?

  With Silk’n, safety comes first. HPL™ (Home Pulsed Light) technology is able to achieve permanent hair reduction results at a fraction of the energy level used in professional light-based hair removal equipment. The low energy used in Silk’n hair removal devices reduces the potential to cause harm or complications, and contributes to your overall safety.

• Does the treatment hurt?

  Most users report no pain at all or just a feeling a slight sensation of warmth and tingling when a light pulse is emitted. Users with thicker and darker hairs may feel slightly more discomfort, but this discomfort subsides once the hair removal session is completed. For your convenience, this device has five energy levels that can be set according to sensitivity and tolerance. It is important that you don't treat the same area of skin more than once per hair removal session as this increases the likelihood of adverse effects. It is also recommended to do a spot test before you treat a specific part of your body, to find the energy level that i most comfortable for your skin.

• How does the Silk’n Motion Premium Touch&Glide technology work?

  Silk’n Motion Premium has an entirely different design than similar HPL™ hair removal devices on the market today. It only has one button, which you can use to turn the device on or off or to switch to a different power level. This means you no longer have to press a pulse button to release a light flash – which will make your hair removal sessions a lot quicker and easier. Simply put the tip of the device in contact with your skin and the Motion Premium automatically emits a light pulse. You can choose to focus on a small area by moving the device from one spot to the next. Or you can let the device glide across a larger area, so that you can finish up in a matter of minutes.

• What are the functions of the three sensors?

  Silk'n Motion Premium has three sensors for Skin Color, Touch, and Movement. The device reads your skin tone (Skin Color Sensor) to determine whether it is suitable for treatment with the energy level selected. Touch your skin with the device (Touch Sensor), flash automatically, and whenever you stop moving the device over your skin, even before completing your hair removal session, the device will cease operation automatically (Movement Sensor).

• How long does a treatment take?

  The time can vary depending on the area of the body that is treated. A full leg can take up to 15 minutes and one underarm can take 2 minutes. Do you want to remove hair quickly? The Touch&Glide technology is unique and ultra-fast. Silk’n Motion Premium can produce individual light pulses at automatic intervals. With this method you can simply glide the device over your skin.

• What is the Auto Energy Adjust system?

  Silk'n Motion Premium offers superior safety & allows a wider range of skin tones to use light pulse hair removal. The Auto Energy Adjust system, in combination with the smart Skin Color sensor, ensures that the energy level is automatically lowered when the skin tone is too dark for the selected energy level.

• How often should I use it?

  Typical hair removal plan during a full hair growth cycle:
  
  Treatments 1-4 – plan two weeks apart
  Treatments 5-7 – plan four weeks apart
  Treatments 8 + – treat as needed, until desired results are achieved.
  
  Maintenance: from time to time some upkeep may be needed if growth is still visible.

• Why doesn't the device emit a light pulse sometimes?

  To ensure accurate readings and proper functioning of the treatment window and skin color sensor, please make sure they are fully flush against the skin. If you do not see a pulse emitted, please also ensure you are not working under bright lights that may cast shadows on the treatment area, as this can interfere with the sensor's operation.
  Contact our Customer Care team if you continue to have concerns.

• For how long should I continue treatment?

  A typical full hair growth cycle may take 18-24 months. During this time multiple sessions are required in order to achieve permanent hair reduction. The duration of hair removal sessions varies per person according to their body area, hair color, and how the device is used.

• When can I expect results?

  Most users report a change in hair growth within 3 or 4 treatments. However, as with any light-based or laser hair removal device, results are not immediate. In fact, hair may sometimes appear to be growing back after a hair removal session, but typically after two weeks many of these hairs will simply fall out. Additionally, hair grows in three different stages and only hairs in an active growth stage will be affected. Thus, hairs that are not active cannot be targeted. This is one of the main reasons why multiple sessions are required to achieve the desired result.

• Do I need replacement cartridges?

  Silk'n Motion Premium contains so many light pulses - enough for many treatments - no cartridges are needed. So there is no need to ever purchase a refill, saving you even more money!

• Can I shave between treatments?

  Yes. For better results and product experience it is recommended to shave before and between treatments. We do not recommend waxing, plucking or tweezing the hair out because the hair shaft will be removed and therefore cannot be treated.

• I do not want to shave my face, what can I do?

  If you do not wish to shave your face, we advise using a trimmer or delicate depilating cream.

• Why is my hair growing, even though I treated it a week ago?

  It is quite common for hair to appear as if it is still growing up to two weeks after a hair removal session. This process is known as “ejection,” and after about two weeks you’ll see that these hairs simply fall out. Please note: do not pull out the treated hairs – just let them fall out naturally.
  
  It is also possible that some hairs were not affected by previous treatments due to missed application or different stages of growth. These hairs will be treated in follow-up sessions, hence the reason multiple hair removal sessions are required to achieve the best results.

• At what age can it be used?

  The Motion Premium is recommended for use by adults. For adolescents, we advise starting treatment post-puberty and under adult supervision.

• Am I allowed to use this device when I am pregnant or nursing?

  No, do not use this device when you are pregnant or nursing.

• How do I clean my device?

  You can clean your device with a dry, clean cloth and a specially formulated cleaner for electronic equipment. Make sure you clean the treatment surface properly. Never immerse the device or any of its parts in water!

• Can I expose treated areas to the sun?

  The lowest energy level of the Silk'n Motion Premium (1) is designed for safe use even after sun exposure. If you use energy levels 2-5, avoid further exposure to the sun for 4 weeks before and 2 weeks after your treatment. This applies to all skin types, even those that don't seem to tan quickly. We don't advise it, but if you have to go out in the sun after a treatment, be sure to apply sunscreen SPF 30 or higher to the treated area. Do this for 2 weeks after a treatment.